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Privacy Policy

Last updated: December 2025

Orviane (“we”, “our”, “us”) is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website or our services. By accessing this website, you acknowledge that you have read and understood this policy.

1. Information We Collect

We may collect and process the following categories of personal information:

1.1 Information You Provide Directly

  • Contact details: such as your name, email address, phone number, or organisation.

  • Inquiry or booking information: details submitted via forms, emails, or consultation requests.

  • Service-related information: information required to deliver coaching or consulting services.

1.2 Information Collected Automatically

When you visit our website, certain data may be collected automatically, including:

  • IP address and device information,

  • Browser type and operating system,

  • Pages viewed and time spent on the site,

  • Cookies and similar technologies used for functionality, analytics, and security.

We do not intentionally collect sensitive personal data unless explicitly provided by you for service delivery.

2. How We Use Your Information

We process personal data for the following purposes:

  • To respond to your inquiries and communicate with you,

  • To provide, manage, and improve our coaching and consulting services,

  • To manage bookings, invoicing, and client records,

  • To operate, maintain, and enhance website functionality,

  • To send relevant updates or information where you have provided consent,

  • To comply with legal obligations or regulatory requirements.

We will not sell, rent, or trade your personal data to third parties.

3. Legal Basis for Processing 

Where applicable, we process your data under one or more of the following legal bases:

  • Your consent, when you voluntarily provide information (e.g., via forms).

  • Performance of a contract, when you engage Orviane for services.

  • Legitimate interests, such as improving our website or responding to inquiries.

  • Legal obligations, where required by law.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies for:

  • Essential functionality and site performance,

  • Security and fraud prevention,

  • Analytics and usage insights.

You may disable cookies in your browser settings. However, certain features may not function properly without them.

5. Sharing Your Information

We may share your personal data with:

  • Service providers who support our operations (e.g., website hosting, scheduling systems, analytics tools),

  • Professional advisors, where necessary (e.g., accounting or legal consultants),

  • Regulatory authorities, when required by law or to protect our rights.

All third parties who process data on our behalf are required to maintain confidentiality and handle information in accordance with applicable privacy laws.

6. Data Security

We use reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or loss.
However, no method of data transmission or storage is fully secure, and we cannot guarantee absolute protection.

7. International Data Transfers

Depending on your location and the tools we use (e.g., cloud services), your data may be transferred to and processed in countries outside your jurisdiction.
When required, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections.

8. Data Retention

We retain personal data only for as long as necessary to:

  • Provide requested services,

  • Maintain business and financial records,

  • Comply with legal and regulatory requirements.

After these periods, data is securely deleted or anonymised.

9. Your Rights

Subject to applicable laws (including GDPR and Bahrain PDPL), you may have the right to:

  • Access the personal data we hold about you,

  • Request correction or update of inaccurate information,

  • Request deletion of your data,

  • Withdraw consent at any time,

  • Object to or restrict certain processing activities,

  • Request information about how your data is processed.

10. Links to External Websites

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We recommend reviewing their policies before sharing personal data.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, operational, or technological changes.
Revised versions will be posted on this page with an updated “Last updated” date. Continued use of the website constitutes acceptance of the revised policy.

 

12. Contact Us

For questions about this Privacy Policy or how your data is handled, please contact:

info@orviane.com

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